Product Returns and Stop Shipment Requests
ThioGel’s simple and hassle free auto shipment and return policy
Every shipment of ThioGel includes a full 30 day return policy (except the trial promotion as mentioned below) as long as the ThioGel container is still sealed and closed. We cannot accept returns of opened bottles or bottles returned after 30 days of shipment date. To return your product, please call us at 1-800-861-0492 and request an RMA number. Please note that we cannot process any returns without an RMA number being issues.
As per our trial promotion terms and conditions, we do not issue any refunds for our $7.95 shipping and handling trial promotion offer.
How to cancel your ThioGel auto ship monthly discount program
If you would like to stop your monthly shipments of ThioGel and remove yourself from our monthly discount program, please click here and fill out our quick form to automatically stop your shipments.
If you have questions regarding our privacy statement, its implementation, failure to adhere to this privacy statement and/or our general practices, please contact us at support (at) ThioGel.com or send your comments to:
Attention: Privacy Statement Personnel Ethical Alternative Products, 525 Cedar Hill Ave , Wyckoff, NJ 07481
ThioGel.com will use commercially reasonable efforts to promptly respond and resolve any problem or question.